Remove the thermometer, wash it under the tap and dry off. Carefully apply a cork or similar to protect against injuries from the spike and then turn the thermometer upside down and place on a hot radiator for 48 hours.
If this still does not fix the problem please contact us.
WARNING: Under NO circumstance try and dry it out quickly using a hot air gun, hair dryer, oven etc. The unit is sealed with a glass face, the air/water will simply expand, explode and shatter the glass.
Why Do Thermometers Steam Up?
We tested a lot of thermometers and even those described as 100% waterproof all suffered in the 60°c hot and steamy environment of HOTBIN. We have worked hard with our manufacturing partner to try and get all the thermometers 100% steam proof – including adding extra o-ring seals and encasing the back with glue. Unfortunately, the only way to achieve 100% steam proof thermometers is to use full “industrial grade” units which cost more than the HOTBIN itself.